Privacy Policy

1. Introduction

At ZN Dental, we are committed to protecting the privacy and security of our patients. This Privacy Policy outlines our commitment to professional medical confidentiality and transparent data practices.

2. Absence of Active Data Collection

Our website operates purely as an informational portal. We do not host any online contact forms or questionnaires, and our website servers do not collect, capture, or store any user-entered personal data during your visit.

3. Third-Party Services & Appointment Booking

All direct patient communications and appointment bookings are managed exclusively through secure external third-party platforms:
• WhatsApp: Utilized for direct messaging and general quick inquiries.
• Clinicia: Our dedicated, encrypted online booking portal used to schedule dental consultations.
When interacting with us via these external services, your data is processed according to their independent security and privacy standards. We invite and encourage our users to consult the official privacy policies of WhatsApp and Clinicia for detailed information regarding their data handling practices.

4. Cookies & Digital Tracking

Our public website does not use any marketing, advertising, or tracking cookies. We respect your digital privacy and do not monitor visitor browsing behavior. Technical session cookies are restricted exclusively to authorized clinical staff accessing our secure administrative interface. Interactive maps on our Contact page are provided by Google Maps, which may utilize functional cookies under their standard terms.

5. Data Usage & Medical Confidentiality (In-Clinic & via Clinicia)

While this website does not directly collect medical information, any data provided through our appointment portal (Clinicia) or during your physical visit is kept strictly confidential. Information shared during consultations is used solely for providing diagnostic and therapeutic dental care. We never share, rent, or sell patient information for commercial or marketing purposes.